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Blue Archive Technical Issues 2023 (February)

The global release of Blue Archive has been fairly smooth so far for the majority of users.

Blue Archive Technical Issues

However, there are a few common technical issues that users have reported since launch.

If you’re interested in more Blue Archive content, we have a Blue Archive Tier List guide that rates every unit in the game. You might also be interested in our Blue Archive Coupon Codes page for free pyroxenes to spend!

Blue Archive Common Issues

Here is a list of all known issues, and if possible, how to fix them.

Issue: Service is not supported in this country.

Blue Archive will be available for global service with the exception of the following countries: (Japan, China, Vietnam, Netherlands, Belgium, Slovakia)

Fix: Use a VPN app. If this doesn’t help use it with Cloudfare Warp.

Issue: The game sometimes shows Korean language to some users.

Fix: Find the options menu (at the menu tab). Language is at the bottom, select English, restart and you’re all set!

Issue: Game access is limited if your device language is set to German.

Fix: This will be fixed soon. In the meantime, please change your device language to English and re-install the app to solve the issue temporarily.

Issue: Error 80099 (file download failed)

Fix: There is no current fix to this issue as of the moment. Recommended to re-launch the app and click to continue, and try to finish the previous file segment. It may take you 3-6 times to fully download it.

Issue: Error 80103 (Not enough Free storage)

Error occurs despite enough Storage Space / maybe because of VPN Usage.

Fix: Nothing yet.

Issue: Service unavailable in store(100301) message

Pops up whenever the game is launched, return to the main menu, or try to purchase Pyroxene. Tried VPNs, data, and wifi, and nothing worked.

Fix: Nothing yet.

Issue: Fail to convert error Response (1004)

An issue with Bluestacks.

Fix: Nothing yet.

Issue: Game doesn’t work despite not being one of the Banned Countries and using VPN

Affecting players from Iran and Dominican Republic.

Fix: Nothing yet.

Blue Archive Emulator Issues

If you experience graphical issues, try turning off interface renderer on your emulator settings:

  • Bluestacks
  • Nox (check no.2 Performance settings)
  • Memu (check engine settings)
  • LDPlayer: (Only uses OpenGl which is the default setting on every emulator above, Direct X option might be implemented in the future)

If your game is lagging:

Some devices aren’t fully optimized/compatible with the game yet. What you can do is change your [Emulator Phone Model] in your emulators settings:

Bluestacks 4

If your game is constantly crashing, make sure the emulator is using the 64-Bit version. For Bluestacks, you can try creating a new Bluestacks Pie 64 (Beta) Instance and re-installing the game on it.

Blue Archive Common Questions

These are some common questions that users ask.

How to Unbind my Account?

You can’t unbind an account, the only options are either reset, close account and logout.

What if I want to bind my guest account to an email with progress already in it?

You can continue and bind it (Except Nexon IDs), the game will ask you if you want to overwrite the previous data you have. Press “Yes” and now you have your account bind.

Make sure your phone can play Blue Archive!


Minimum Specs

  • OS: 7.0
  • Device: Galaxy Note 5
  • RAM 4GB

Recommended Specs

  • OS: 9.0 or above
  • Device: Galaxy Note 8 or above
  • RAM: 6GB or above


Minimum Specs

  • OS: 11.0
  • Device: iPhone 6
  • RAM: 2GB

Recommended Specs

  • OS: 13.0
  • Device: iPhone 8+ or above
  • RAM: 3GB or above

I highly recommend following the official social channels for Blue Archive to keep up to date with the latest game updates and announcements.


Thursday 18th of November 2021

i get this error today invalid authentication info detected 


Thursday 25th of November 2021

Same here